Terms of service

Fabricly Terms of Service

Last updated: 7 October 2026

These terms apply to purchases and use of https://fabricly-store.myshopify.com/.

Fabricly is operated by [your full legal name], trading as Fabricly, at [business address], South Africa.

1. Using our store

You must have the legal capacity to purchase, or have an authorised parent or guardian purchase on your behalf. Please provide accurate contact, payment and delivery information.

You may not use our website for fraud, unlawful activities or interference with its operation.

2. Products

We aim to provide accurate descriptions, images and specifications. Screen settings may affect how colours appear.

Products must match their descriptions and meet applicable quality standards. Follow the supplied instructions and safety precautions. Stop using a device if it becomes damaged or faulty.

Beauty devices are not a substitute for medical diagnosis or treatment. Individual results may vary. This does not remove our responsibility for product claims we make.

3. Prices and payment

Prices are displayed in South African rand. Applicable taxes and delivery charges will be disclosed before payment.

We offer free standard delivery within South Africa. Any optional paid delivery service will be clearly disclosed.

Available payment methods appear at checkout. Orders paid by bank transfer are dispatched after payment clears.

4. Orders

An automated order acknowledgement confirms receipt of your order. Acceptance occurs when we confirm dispatch, unless we expressly accept it earlier.

If an item is unavailable or we cannot fulfil your order, we will notify you and refund the relevant payment. We will not substitute products or charge a higher price without your agreement.

5. Delivery

Delivery estimates are provided on the website or in order communications. We will inform you of significant delays and explain your options.

Please supply an accurate delivery address. Any reasonable redelivery charge resulting from incorrect details will be discussed with you first.

Contact us about missing, damaged or incorrectly delivered parcels. Fabricly remains your point of contact even when suppliers or couriers fulfil the order.

6. Returns and refunds

Our Returns & Refunds Policy forms part of these terms.

We offer a 30-day money-back guarantee from delivery, with free standard return shipping within South Africa for qualifying returns under that policy.

Your applicable statutory rights, including rights concerning defective goods and qualifying online cancellations, remain unaffected.

Contact rgondez3@gmail.com with your order number or proof of purchase.

7. Privacy

Our Privacy Policy explains how we collect, use, protect and share personal information. Shopify and relevant payment, fulfilment and delivery providers process information necessary to operate the store and fulfil orders.

8. Reviews and website content

Reviews must reflect genuine experiences. Do not submit unlawful, abusive or misleading material or another person’s private information.

You retain ownership of submitted reviews and grant us permission to display them. We will obtain separate permission before using identifiable customer photographs in advertising.

Protected website content may not be copied for commercial use without permission, except where the law allows.

9. Liability

Nothing in these terms excludes liability or consumer rights that cannot legally be excluded, including applicable rights relating to unsafe or defective goods.

We cannot guarantee uninterrupted website access, but remain responsible for accepted orders and remedies required by law.

10. Updates and disputes

We may update these terms prospectively. Updates will not remove rights relating to existing orders.

South African law applies, subject to mandatory consumer protections. You may contact us to resolve concerns and retain the right to approach an applicable consumer authority, ombud, tribunal or court.

Contact

Fabricly
Operator: Leroi Barnes
Email: rgondez3@gmail.com